Reset My Password

No account could be found with the given A-Number and First Name.

An error occured. Please be sure that both A-Number and First Name are provided.

Your account has been verified and you can reset your password on Microsoft's portal.
Go To Microsoft Password Reset
User Account Not Found: Please try again.
Your account needs to be synced between USU and Microsoft's services. Please wait 30 minutes and try again.

Steps to Reset your Password

  • 1
    Enter your A-Number
    For example: A12345678
    I don't know my A-Number
  • 2
    Enter your first name
    Your first name is required as a security measure.
  • 3
    Account reactivation if your account needs it.
    If your account needs to be reactivated, please be patient while systems work in the background to completely provision your account.
  • 4
    Visit Microsoft's Self Service site
    Visit Microsoft's Self Service password reset site to complete the authentication and password reset process.