Reset My Password

Steps to Reset your Password

  • 1
    Enter your A-Number
    For example: A12345678
    I don't know my A-Number
  • 2
    Enter your legal given name
    Your given name is required as a security measure.
  • 3
    Select a PIN delivery method
    Choose between email (recommended) or text message.
  • 4
    Receive your password reset PIN
    Do not close the browser window. A security PIN will arrive via your selected delivery method. The PIN is not your new password.
  • 5
    Enter the security PIN and create your new password
    The password strength meter will turn green when the password is strong enough.