Reset my password

Steps to reset your password

  • 1
    Enter your A-Number
    Example: A12345678. I don't know my A-Number
  • 2
    Select a PIN delivery method
    Choose between recovery email or text message
  • 3
    Receive a message
    A security PIN will arrive via email or text. Do not close the browser window. The PIN is not your new password.
  • 4
    Enter the security PIN and a new password
    The password strength meter will turn green when the password is strong enough.